Who We Are
Imagine going to watch your favorite sports team, concert, or play; where is the best place to sit to show your support and root them on?
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The First Row.
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First Row is here to support you and your organization while rooting you on. We're more than a Managed Service Provider, we're your fans and friends. We'll be there to congratulate you on your victories, watch your celebrations, and be happy for your success.
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Whether we're sitting courtside or in the mezzanine, we'll always be supporting you from the First Row.
Our Experience
Over 20 years of experience designing, building, and managing infrastructures and services that are NIST, FedRAMP, HIPAA, GovRAMP (prev. StateRAMP), PCI-DSS, ISO/IEC 27000 series (including ISO 27001), SOC 2 (Type 1 and 2), ISO/IEC 42001, HITRUST, COPPA, GDPR, and/or CCPA compliant for Startup businesses and SMBs in all industries.
Our certifications include: Certified Information Systems Security Professional (CISSP) by (ISC)²; Certified Information Security Manager (CISM) and Certified Data Privacy Solutions Engineer (CDPSE) by ISACA.
We are an official business partner with Vanta; and have professional partnerships with Pen Testers and multiple Third Party Assessment Organizations for Certification for your convenience.
Our Core Values
Quality: We build things right the first time, even if it takes a little bit longer; shortcuts are not allowed.
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Transparency: Project Plans and tasks with dates will be accessible for your viewing at any time for our Services.
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Honesty: If we can't do something, we'll tell you; conversely, if we can do something, we'll tell you.
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Organized: We value your time and our time; scheduled meetings will have agendas sent in advance, all tasks will have an associated ticket, and (bi)weekly task completion summaries will be provided.
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Responsive: Our Response Time Service Level Agreement is 24-hours during the work week, however there is no reason we can't respond that same business day.
Work-Life Balance: For you and us, we prioritize time away from the keyboard to take care of family, for holidays, and for mental health.
